Terms of Service

Last updated: November 28, 2024

Service Provider Information

Verdantclaw

Orchard Road 391

Singapore 238872

Phone: +6568316273

Email: info@verdantclaw.com

Agreement to Terms

These Terms of Service govern your access to and use of Verdantclaw's tropical game development services, including our website, consultations, and any related services we provide. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services. We encourage you to read these terms carefully before engaging with our offerings.

Service Usage Terms

1. Acceptable Use Policy

When using our services, you agree to:

  • Use our services only for lawful purposes and in accordance with these terms
  • Provide accurate and complete information when communicating with us
  • Respect intellectual property rights and confidential information
  • Maintain professional and respectful communication with our team
  • Comply with all applicable local, national, and international laws

2. Permitted Uses

You may use our services to:

  • Browse information about our tropical game development offerings
  • Submit inquiries about our services and request consultations
  • Engage us for game development projects within our scope of expertise
  • Access resources and information we make publicly available
  • Communicate with our team regarding ongoing projects or potential collaborations

3. Prohibited Uses

You must not use our services to:

  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit harmful code, viruses, or malicious software
  • Attempt unauthorized access to our systems or other users' information
  • Harvest or collect data without permission
  • Use our services for any illegal activities or to promote unlawful conduct
  • Interfere with or disrupt the integrity or performance of our services
  • Submit false, misleading, or fraudulent information

4. Service Access Requirements

To access our services:

  • You must be at least 18 years old or have parental consent
  • You must have the legal capacity to enter into binding agreements
  • You need a compatible device and internet connection
  • You must accept these Terms of Service and our Privacy Policy

5. Fair Usage Guidelines

We expect all users to interact with our services reasonably and in good faith. Excessive or abusive use that impacts our ability to serve other clients may result in limitation or termination of access. We reserve the right to determine what constitutes fair usage in our sole discretion.

Account and Access Management

1. Account Creation Requirements

If we provide account-based services in the future:

  • You must provide accurate and current information during registration
  • You are responsible for maintaining the confidentiality of your credentials
  • Each account is for individual use and should not be shared
  • You must notify us immediately of any unauthorized access

2. Account Security Responsibilities

You are responsible for:

  • All activities that occur under your account
  • Maintaining strong, unique passwords
  • Keeping your contact information up to date
  • Promptly informing us of any security concerns

3. Account Suspension and Termination

We reserve the right to suspend or terminate access if:

  • You violate these Terms of Service
  • Your account is used for fraudulent or illegal activities
  • You engage in behavior that harms our business or reputation
  • Required by law or regulatory authorities
  • You request account closure

We will make reasonable efforts to notify you before suspension or termination unless immediate action is required for security or legal reasons.

4. Multiple Account Policies

Creating multiple accounts to circumvent restrictions or limitations is prohibited. If you have a legitimate need for multiple accounts, please contact us to discuss your requirements.

Service Availability and Modifications

1. Service Uptime and Maintenance

While we strive for continuous availability:

  • Our services may be temporarily unavailable due to maintenance or technical issues
  • We will attempt to provide advance notice for planned maintenance
  • Urgent repairs may be performed without prior notice
  • We are not liable for unavailability beyond our reasonable control

2. Feature Availability

We continuously improve our tropical game development services. Some features may be added, modified, or discontinued over time. We reserve the right to change our service offerings at our discretion, though we will communicate significant changes to active clients.

3. Geographic Restrictions

While we serve clients worldwide from our Singapore base, certain services may not be available in all geographic locations due to legal, regulatory, or practical constraints. We specialize in ASEAN markets but welcome inquiries from anywhere.

4. Service Modifications and Updates

We may modify these terms or our services by:

  • Posting updated terms on this page with a new "Last updated" date
  • Notifying active clients via email for material changes
  • Continuing to use our services after changes constitutes acceptance
  • If you disagree with modifications, you may discontinue use of our services

Intellectual Property Rights

1. Content Ownership

All content on our website and in our services, including but not limited to:

  • Text, graphics, logos, images, and visual designs
  • Software, code, and technical implementations
  • Trademarks, service marks, and brand identities
  • Methodologies, processes, and proprietary techniques

These are owned by or licensed to Verdantclaw and are protected by copyright, trademark, and other intellectual property laws.

2. User-Generated Content Rights

When you submit content to us (inquiries, feedback, suggestions):

  • You retain ownership of your content
  • You grant us a license to use it for providing our services
  • You represent that you have the right to submit the content
  • We may use feedback to improve our services without compensation

3. License Grants

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our website for its intended purpose
  • View and interact with publicly available content
  • Use information about our services for evaluation purposes

This license does not permit you to reproduce, distribute, modify, or create derivative works without our express written permission.

4. Copyright and Trademark Notices

All rights reserved. Verdantclaw and our logo are trademarks of our company. Unauthorized use of our trademarks or copyrighted materials is strictly prohibited and may result in legal action.

Limitation of Liability

To the fullest extent permitted by law, Verdantclaw shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, including but not limited to lost profits, business interruption, or loss of data.

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Dispute Resolution

If you have a concern or dispute with our services, please contact us first. We are committed to resolving issues amicably and will work in good faith to address your concerns.

These Terms of Service are governed by the laws of Singapore. Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts in Singapore.

Questions About These Terms?

If you have any questions or need clarification about these Terms of Service, please reach out to us. We're here to ensure you understand how our services work and your rights and responsibilities.

Contact Us