Privacy Policy

Personal Data You Provide:

When you interact with our services, we may collect:

• Name and contact details when you submit forms or reach out to us
• Email address for correspondence and updates
• Project details and requirements you share during consultations
• Communication preferences and interaction history

Automatically Collected Data:

• Browser type, device information, and operating system
• IP address and general geographic location
• Pages visited, time spent on site, and navigation patterns
• Referral source and how you discovered our services
• Cookie data as outlined in our Cookie Policy

Legal Basis for Processing:

We process your personal data based on:

• Your consent when you voluntarily provide information
• Contractual necessity to deliver services you request
• Legitimate business interests in improving our offerings
• Legal obligations under applicable data protection laws

Data Retention Periods:

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Contact form submissions: Retained for up to 3 years from last interaction
• Analytics data: Aggregated and anonymized after 26 months
• Marketing communications: Until you unsubscribe or request deletion
• Legal requirements may require longer retention in specific circumstances

Primary Uses:

• Responding to your inquiries about tropical game development services
• Providing consultations and project proposals tailored to your needs
• Delivering game development services you've engaged us for
• Managing our business relationship and communication with you
• Processing transactions and maintaining service records

Third-Party Sharing:

We do not sell your personal information. We may share data with:

• Service providers who assist with hosting, analytics, and email communications
• Payment processors when you engage our services (they handle data according to their own policies)
• Legal authorities if required by law or to protect our rights
• Business partners only with your explicit consent for specific purposes

Marketing Communications:

• Updates about our tropical game development services and offerings
• Industry insights and best practices in gaming development
• Invitations to webinars, events, or consultation opportunities
• You can unsubscribe from marketing emails at any time

Analytics and Improvement:

• Understanding how visitors use our website to enhance user experience
• Analyzing trends to improve our service offerings
• Optimizing our content and navigation based on user behavior
• Ensuring our technical infrastructure performs reliably

Security Measures:

We implement multiple layers of security to protect your information:

• Industry-standard SSL/TLS encryption for data transmission
• Secure servers with regular security patches and updates
• Firewalls and intrusion detection systems to prevent unauthorized access
• Regular security audits and vulnerability assessments

Data Encryption and Storage:

• Personal data is encrypted both in transit and at rest
• Stored on secure servers located in trusted data centers
• Regular backups to prevent data loss
• Eco-friendly hosting infrastructure aligned with our sustainability values

Access Controls and Monitoring:

• Strict access controls limiting data access to authorized personnel only
• Multi-factor authentication for system access
• Continuous monitoring for suspicious activities
• Employee training on data protection and privacy best practices

Breach Notification Procedures:

In the unlikely event of a data breach affecting your personal information, we will:

• Investigate and contain the breach immediately
• Notify affected individuals within 72 hours as required by law
• Report to relevant data protection authorities
• Take corrective measures to prevent future incidents

Right to Access:

You can request a copy of all personal data we hold about you, including how it's used and who it's shared with.

Right to Rectification:

If your personal information is inaccurate or incomplete, you have the right to request corrections or updates.

Right to Erasure:

You can request deletion of your personal data, subject to certain legal exceptions such as contractual obligations or legal requirements.

Right to Data Portability:

You can request your personal data in a structured, commonly used format for transfer to another service provider.

Right to Object:

You can object to processing of your personal data for direct marketing purposes or when based on legitimate interests.

How to Exercise Your Rights:

To exercise any of these rights:

• Contact us using the details provided at the top of this page
• Clearly state which right you wish to exercise
• Provide sufficient information for us to verify your identity
• We will respond to your request within 30 days